We sincerely apologize for the inconvenience.
Nexbelt warrants its products will be free from defects in materials and artistry at the time of sale. This warranty does not cover damage or malfunctions caused by normal wear and tear, accident, abuse, neglect, improper handling, misuse, vandalism, acts of God, or other causes external to the product.
Our one-year warranty policy warrants repairs or replacements of the defective part.
If your buckle is out of warranty and you would like to send it in for repair, please use the following address:
10390 Regis Court,
Rancho Cucamonga, CA 91730
In order to start the potential warranty process, please contact firstname.lastname@example.org.